Walmart Showcases Cutting-Edge AI Tools for Shoppers and Employees During CES 2024

Walmart The latest advancements in generative AI were highlighted during this CES 2024 conference held in Las Vegas, where the retail giant launched two pioneering AI-driven tools aimed at transforming the shopping landscape and enhancing productivity for their team.

Walmart’s latest AI search feature is the result of a collaboration between the company and Microsoft the heavyweight tech company. This tool taps into Microsoft’s AI frameworks and blends them seamlessly with Walmart’s vast shopper data resource pool. With the GenAI search, shoppers will be able to find items based on their unique requirements instead of just traditional brand names or specific product details.

During the CES 2024 event, Walmart's President and CEO Doug McMillon, along with Microsoft’s own Chairman and CEO Satya Nadella unveiled these technological advancements, emphasizing the considerable advantages they bring to Walmart shoppers.

When you're at the helm of a retail giant like Walmart, Doug McMillon, it's only natural to have a surprise guest like Microsoft CEO Satya Nadella presenting alongside you. Exciting tech innovations are on the way! 😁 #Walmart #CES2024 #microsoft pic.twitter.com/kpdQLfoB0W

-- GAMEROOMTHEATER (@gameroomtheater) January 10, 2024

Statistics from the U.S. Bureau of Labor Research reveals that American households dedicate about six hours each week to planning and shopping, a significant amount of which occurs digitally on Walmart’s online platform. With over $82 billion in e-commerce revenue reported for the fiscal year 2023, Walmart is focusing on broadening its digital clientele.

In 2024, Walmart intends to further enhance its online shopping service by integrating generative AI into its search functionalities. By employing proprietary data and advanced technology, including Microsoft’s Azure OpenAI services, Walmart is set to present a tailored list of products that align with shoppers' needs, leading to a more intuitive browsing process. shoppers Utilizing Generative AI to Enhance Shopping Journeys

The AI-enhanced search feature (GenAI search) is accessible across iOS, Android, and the Walmart website, ensuring a uniform experience on all devices. This AI tool is crafted to understand the context behind customer inquiries, delivering personalized results and soon introducing a more engaging and conversational interface.

Walmart announced that generative AI For example, a parent planning their child's unicorn-themed birthday bash can now simply inquire, 'Can you help me organize a unicorn-themed party for my daughter?' making the search experience effortless and effective,” Walmart shared in its blog.

Walmart stated that its choice to leverage Azure

Service, reinforced by Microsoft Azure's robust capabilities, is motivated by the need to access top-tier AI technology worldwide. This strategy not only emphasizes cutting-edge technology adoption but also prioritizes critical elements like security and compliance. OpenAI In addition to elevating customer experiences, Walmart recognized the importance of its employees. They have launched the generative AI-powered ‘My Assistant’ smartphone app, aimed at supporting staff with various tasks like document summarization and content generation. This app will be available to around 50,000 non-store employees, showcasing the role of AI in enhancing

Walmart and Microsoft have expressed their shared mission of harnessing AI to improve workforce productivity and job satisfaction while tackling key challenges faced by companies. productivity and efficiency.

While Walmart's framework for generative AI utilizes a blend of

retail-centric models and proprietary insights, Microsoft is ready to provide a broad range of prebuilt, low-code, and pro-code tools. This development will empower retailers to make the most of AI advancements tailored to their specific needs. large language models Remember, the information on this page is not designed to be and should not be construed as legal, financial, investment, or any other type of advice. Only invest what you can afford to lose and seek independent financial guidance if uncertain. For more detailed information, it’s recommended to review the terms of service and the support pages provided by the issuer or advertiser. MetaversePost strives to deliver accurate and unbiased news, but market conditions can change without warning.