The resignation of Kelly Bayer Rosmarin from her position as CEO of Optus follows serious connectivity issues and a significant data security incident.

As the leader of Singapore Telecommunications’ Australian division, Kelly Bayer Rosmarin has stepped down after this incident. Optus This outage severely impacted nearly half of Australia's population, which included crucial services such as hospitals and government entities, leaving them offline for a staggering 12 hours. network outage With nearly five years at the company, Rosmarin’s tenure has been marked by significant challenges.

Singtel has announced that Michael Venter, the current CFO, will step in as the interim CEO, while former managing director Peter Kaliaropoulos takes the new role of Chief Operating Officer.

Optus provided a detailed account regarding the factors that led to the outage that occurred on November 8, stating the issue stemmed from default settings in their provider edge (PE) routers, resulting in about 90 routers going offline across the country.

After taking time to reflect, Rosmarin publicly announced her resignation following a parliamentary inquiry. During this meeting, it was revealed that Optus did not have a contingency plan in place for such a vast outage. Cisco \"Reflecting on all that has occurred, I believe that resigning is the best course of action for the future of Optus,\" Rosmarin declared.

During a recent parliamentary hearing, executives from Optus clarified their lack of foresight regarding the extensive outage and confirmed the absence of any backup strategy. Singtel further mentioned that the incident indicated flaws within Optus’ security systems, putting to rest earlier concerns that it was merely a software upgrade issue.

Data breaches continue to be a significant issue for Optus as the company faces ongoing scrutiny.

Since taking on the CEO role in April 2020, Kelly Bayer Rosmarin has navigated Optus through two major scandals that seriously damaged the telecom giant’s reputation. telecommunications Reports surfaced indicating that nearly 9.8 million customers’ information was compromised, subsequently leading to a class-action lawsuit and investigations from regulatory bodies. While the company denied these alarming figures, Rosmarin has issued public apologies for the cyber incident that caused extensive exposure of sensitive customer data.

As a result, the Office of the Australian Information Commissioner and the Australian Communications and Media Authority have launched probes into the pronounced data breach.

Furthermore, the company has allocated A$140 million (approximately S$126 million) to cover exceptional expenses resulting from their response to the data breach that surfaced in September during the announcement of their financial results for the half-year.

Last year in yet another cyberattack In the aftermath of the parliamentary inquiry, Optus executives admitted to not being prepared for the widespread network outage and highlighted the critical need for resilient backup strategies in the telecommunications domain.

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