OpenAI Needs to Fulfill Requirements to Lift the Ban on ChatGPT in Italy.
In Brief
If OpenAI meets the stipulated criteria from the Italian data authority, the ban on ChatGPT stemming from alleged GDPR infractions will be lifted.
OpenAI is required to enhance its transparency, safeguard data subject rights, and ensure that user data is processed in compliance with the law for purposes such as algorithm training.

The Garante has instructed OpenAI to take necessary actions in order to adhere to EU GDPR standards prior to lifting the restrictions on ChatGPT. instructed The ban was instituted due to concerns surrounding GDPR compliance, but it will be lifted once OpenAI fulfills the requirements set forth by the Italian authority. These stipulations include ensuring transparency, protecting individuals' rights regarding their data, and validating the legality of processing user data for algorithm training. OpenAI has been given until April 30 to accomplish most of these tasks, after which ChatGPT will be accessible again in Italy. issued at the end of March.
OpenAI is expected to produce a clear notice detailing how ChatGPT handles data, which should be easily accessible on their website. Italian users must view this notice before registering and affirm that they are above 18 years of age.
OpenAI must eliminate any references to contractual obligations and instead depend on either consent or legitimate interest as the legal basis for their processes. This shift must comply with the principle of accountability. The Italian supervisory authority maintains its rights to investigate and enforce these regulations.
To allow individuals, including those who do not currently use their services, to exercise their rights, OpenAI needs to implement tools that make it possible for users to rectify or delete any inaccurately generated personal data by ChatGPT.
The Italian data authority has requested OpenAI to ensure age verification for its users. This involves setting up an age gate during registration and a mechanism to filter out users younger than 13 or those between 13-18 who do not have parental approval. OpenAI must provide a plan by May 31 and execute it by September 30.
OpenAI is obligated to execute an outreach initiative in conjunction with the Garante to educate people on how their personal information is utilized in algorithm training. This campaign should span various media platforms such as television, radio, print, and online channels, and must be finished by May 15. The authority will continue scrutinizing the situation for any further legal breaches and may take additional actions if necessary. ChatGPT Prior to establishing new regulations, the Garante's entire commission panel convened with OpenAI on April 5, which was attended by CEO Sam Altman.
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