OpenAI Partners with Italian Authorities to Restore ChatGPT Access in Italy
In Brief
OpenAI is proposing potential fixes to the issues that caused ChatGPT’s ban in Italy, according to a report from the Garante.
OpenAI’s CEO On the evening of April 5, a virtual meeting was held involving the Italian SA's commissioners and representatives from OpenAI, including CEO Sam Altman.

The creators of ChatGPT are putting forward proposals to tackle the challenges that led to the chatbot's suspension in Italy, as indicated by the country's data protection authority, Garante. reported During a virtual conference on April 5, OpenAI engaged with Italian regulators, represented by Sam Altman and a team of company officials, alongside the full commission of the Italian SA.
Due to an investigation regarding a potential breach of privacy rights, OpenAI was compelled to suspend the chatbot in Italy last week. Garante pointed out the company's shortcomings in verifying the ages of users and its inability to justify the legal basis for collecting and retaining personal data as factors behind the ban.
OpenAI expressed its commitment to comply with relevant personal data protection regulations and is eager to collaborate with Italian regulators to address Garante's concerns about ChatGPT. Garante clarified that the aim was not to stifle AI progress or innovation but to emphasize the need to follow laws that protect the personal data of Italian and other European citizens. close down OpenAI affirmed its dedication to enhancing transparency regarding personal data usage and the safeguarding of children. The company plans to submit a document detailing its proposed actions to the Italian SA by April 6 in response to the raised issues. The regulator indicated it would review the suggestions from OpenAI, although this evaluation might require a few days.
The ban imposed by Italy has caught the attention of other privacy advocacy groups across Europe, leading to discussions about whether stricter measures are needed for chatbots and the possibility of collaborative efforts in that regard.
A blog entry titled “Our Approach to AI Safety,”
where the company elaborates on its improved strategies for ensuring safety and privacy, alongside its dedication to data security and the quest for effective age verification measures. investigating Researchers from Microsoft Propose an Integration of ChatGPT with 15 Other AI Models
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- Agne is a journalist dedicated to reporting on the latest trends and breakthroughs in the metaverse, AI, and Web3 sectors for Metaverse Post. Her enthusiasm for storytelling drives her to interview numerous experts in these areas, always in search of inspiring and captivating narratives. Agne holds a Bachelor's degree in literature and has a robust writing background covering various subjects, including travel, art, and culture. Additionally, she has volunteered as an editor for an animal rights organization, where her work helped raise awareness about animal welfare issues. Feel free to connect with her at
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