Kyndryl Enhances Collaboration with Google Cloud to Create Generative AI Solutions for Businesses
In Brief
Kyndryl has revealed a broader partnership with Google Cloud aimed at providing generative AI solutions tailored for enterprise needs.
IT infrastructure specialist Kyndryl has announced a broader collaboration with Google Cloud to create ethical generative AI solutions and promote faster adoption among their clientele.
This extended partnership aims to merge the advanced AI capabilities of Google Cloud, including its Gemini language model, with Kyndryl’s extensive expertise and management services to craft and implement generative AI solutions for customers.
"The goal of Kyndryl’s partnership with Google lies in speeding up the digital transformation of its customers, helping them evolve into more sophisticated, data-centric, and environmentally sustainable enterprises. Our strengths in data, AI, and generative AI form the bedrock of this initiative,\" said Annemarie Dev, Google Cloud’s VP of global strategic alliances at Kyndryl to Metaverse Post.
"Together, we are dedicated to helping our clients amplify their tech investments to enhance business results, rethink customer and employee experiences, and foster large-scale innovation,\" added Dev.
Since 2021, both companies have been collaborating to help global enterprises transform by leveraging Google Cloud’s cutting-edge AI capabilities and trusted infrastructure.
According to the latest announcement, the goal is to provide AI and Data Foundation Advisory and Implementation Services that help clients identify optimal generative AI applications aligned with their business goals. Additionally, Kyndryl plans to use the Google Cloud Cortex Framework to extract greater value from clients’ Enterprise Resource Planning (ERP) data within Google Cloud, ultimately enhancing productivity and offering improved insights that can lead to innovative outcomes for those clients.
Kyndryl is also set to unveil its new LLM Operations Framework (LLMOps) tailored for Google Cloud customers. Furthermore, Kyndryl is committed to elevating its competencies in generative AI by expanding training initiatives for professionals through the Google Cloud Academy for Kyndryl.
Kyndryl Expands AI Training through Google Cloud Academy
Kyndryl is striving to boost its expertise in AI and data analytics by providing enhanced training sessions and boot camps via the Google Cloud Academy. This includes investing in skills related to Google Cloud’s generative AI technologies like Duet AI for Developers.
Through these investments and by utilizing knowledge from Google’s Generative AI Initiative for Service Partners, Kyndryl aims to address the growing demand for generative AI solutions and effectively deliver Google Cloud-powered offerings to clients.
In their initial partnership for developing generative AI solutions, Kyndryl and Google Cloud have assisted iHub Solutions—a Singapore-based smart warehouse and contract logistics provider—in launching a pilot focused on generative AI for customer service.
"Kyndryl offered the expertise and comprehensive services we required to kick off our inaugural generative AI pilot. This initiative is pivotal in advancing iHub’s vision for AI-driven transformation across the company,\" remarked Koh San Joo, CEO of iHub Solutions. \"We anticipate that this pilot will pave the way for a comprehensive solution that will significantly enhance productivity and efficiency in our customer service operations.\"
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