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KakaoBank and Digital Realty Join Forces to Create an AI Lab for Advancing Mobile Banking Innovation

In Brief

KakaoBank disclosed its plans for implementing an AI laboratory at the Digital Realty facility in Seoul, focusing on enhancing customer interactions within mobile banking.

The South Korean bank that operates solely through mobile platforms, KakaoBank, has announced its plans to take a significant step forward by establishing an AI lab. This facility will be situated at Digital Realty's data center in Seoul. financial services This collaboration is aimed at utilizing advanced technology to improve mobile banking experiences and to drive innovation in the rapidly evolving fintech landscape.

The AI lab situated at ICN10 will act as the central hub for KakaoBank’s innovative endeavors, focusing on speeding up service improvements, crafting personalized user experiences, and investigating new types of financial offerings.

Hyun-chul Ahn, the Chief of Research and Development at KakaoBank, mentioned, \"By launching this AI center, we've cultivated a space for enhanced collaboration among the Kakao community, academic institutions, and business partners. Our goal is to expedite a variety of AI-driven projects and studies, particularly in complex fields such as generative AI and language models, enabling us to broaden our customer base and enhance our technological prowess.\" AI-powered The insights generated in this lab will be pivotal in customizing content for mobile banking services, potentially offering tailored financial guidance, product suggestions, or personalized marketing communications based on user data and individual preferences.

Furthermore, the bank plans to utilize this AI lab as a catalyst for research and development of groundbreaking financial services, possibly venturing into innovative AI-based solutions that meet the changing demands of customers and market dynamics within the fintech realm.

According to KakaoBank, the  AI lab Digital Realty Supporting KakaoBank’s AI Aspirations

Digital Realty is providing the necessary physical framework to back KakaoBank's AI lab, featuring high-performance computing capabilities, efficient cooling systems, and a robust electrical and mechanical setup to ensure seamless operations.

Digital Realty's management and operational expertise offer vital support for KakaoBank's AI endeavors, focusing on maintaining reliability, security, and scalability within the data center environment to accommodate the bank's growing demands.

In addition, the data center platform from Digital Realty – PlatformDIGITAL – ensures secure and high-speed access to data across KakaoBank's network. The connection options available at ICN10, including a dedicated link to AWS Direct Connect, enable KakaoBank to harness cloud computing resources for their AI-based applications.

Further, the company’s  data center Being strategically located in Seoul’s Digital Media City, ICN10 offers KakaoBank a competitive edge, allowing for reduced latency and good connectivity options to various data centers of domestic financial institutions across the region.

KakaoBank is aiming to boost its technological capabilities, draw in more clients, and maintain its growth momentum in the fast-paced fintech industry.

KakaoBank KakaoBank Digital Realty

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