Inforgs: IBM's Study Investigates the Collaboration Between Humans and Machines in the Age of AI
In Brief
The key takeaway from the report is the coexistence and collaboration of humans and machines, which suggests that in the next three years, about 40% of workers globally will need retraining as AI continues to be integrated into workplaces.
This transition will impact a variety of sectors such as marketing, customer support, procurement, risk management, compliance, and finance.
IBM has unveiled a comprehensive research report The report delves into the shifting dynamics of how work is divided between people and technology. Named 'Augmented Work for an AI-Driven World', this groundbreaking analysis provides both quantitative and qualitative insights into the ways AI is reshaping employment landscapes.
In an innovative move, the report discusses the topic with a fresh mindset, focusing on how humans and machines can harmoniously coexist within this novel framework. Two core ideas are presented: the AI revolution has reached a pivotal moment, starting a wave of rapid transformations, and importantly, AI's role is not to replace human jobs but to augment them. amplify their capabilities This dynamic leads to a scenario where individuals who possess AI-related skills will likely replace those who either lack these skills or resist adapting to new technological advancements.
The Most Significant Impact of AI on Future Generations of Workers
A central point highlighted in the report is the emergence of 'inforgs' – individuals who predominantly operate in the realm of digital spaces instead of engaging in traditional tasks or leisure activities. This transformation promises to redefine workplace roles and call for new skill sets to be embraced. For a thorough understanding of inforgs, additional details can be found in the report. inforgs Over the next three years, it is estimated that around 40% of the global workforce—approximately 1.4 billion out of 3.4 billion people—will need retraining due to the influence of AI integration in various industries. here .
Central Predictions from the Report:
- These retraining initiatives are aimed at facilitating augmented work, which is characterized by a productive partnership between humans and AI, ultimately leading to improved efficiency and significant growth for businesses. global workforce The shift toward this collaborative approach will likely impact multiple sectors, with 93% of professionals in risk management and compliance as well as the finance sector experiencing transformation.
- A significant revelation from the report is the changing prioritization of skills required for workers in an augmented workforce. A detailed chart illustrates these vital competencies. These developments are revamping conventional business practices and reshaping the landscape of work as we know it. .
- Companies are adjusting and reskilling their teams while also seeking out the next-generation talent necessary to fill existing skill gaps. This transformation could exacerbate the global skills gap, with generative AI poised to alter roles and skill requirements, particularly impacting entry-level employees.
- 73% of marketing jobs
- 77% of customer service roles
- 97% of positions in purchasing
- The report acts as a crucial reminder that the longstanding focus on certain educational pathways is shifting. Conventional beliefs surrounding the importance of IT knowledge, language abilities, and the belief that creativity and innovation top the list of desired workplace skills are being reevaluated.
The framework in the report sets forth three essential strategies for executives to guide the workforce through this transition: revamping established processes, rethinking job descriptions and organizational frameworks, cultivating human-machine collaboration, and investing in technology for tasks of higher value. These steps are designed to not only empower employees but also simplify work processes and secure a sustainable competitive edge.
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Damir serves as the team leader, product manager, and editor for Metaverse Post, focusing on subjects related to AI/ML, AGI, LLMs, the Metaverse, and Web3 advancements. His writing reaches an impressive audience of over one million readers each month. With a decade of expertise in SEO and digital marketing, Damir’s insights have been featured in notable outlets such as Mashable, Wired, Cointelegraph, The New Yorker, Inside.com, Entrepreneur, BeInCrypto, among others. He navigates the world as a digital nomad between the UAE, Turkey, Russia, and various CIS countries. With a bachelor’s degree in physics, Damir believes his strong analytical skills have equipped him to thrive in the rapidly evolving digital landscape.
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