IBM Consulting Debuts Generative AI Hub of Excellence

A division of IBM Consulting has recently launched a Center of Excellence aimed at generative artificial intelligence, focused on enhancing business outcomes by leveraging the revolutionary potential of generative AI. This initiative is backed by a robust network of over 21,000 talented data and AI specialists who've engaged in more than 40,000 projects for enterprise clients.

As per IBM Consulting, the Center of Excellence is dedicated to refining customer interactions, revolutionizing essential business processes, and supporting innovative business models. This cutting-edge technology is expected to significantly expedite enhancements and the development of fresh solutions and resources for clients.

Since its inception, the CoE has engaged with over 100 clients and has effectively completed a diverse array of projects this year alone. The innovative technology has effectively blended generative AI with traditional machine learning approaches, showcasing its versatility and immense potential.

IBM Consulting emphasizes an inclusive and collaborative methodology when it comes to crafting, deploying, and managing generative AI solutions. They employ multiple leading vendors on various cloud platforms to develop various models.

In line with the latest advancements from IBM Research and the capabilities offered by IBM Garage, the focus is on delivering custom solutions that cater to the specific needs of each client.

A recent study by IBM IBV found that nearly half of business leaders (48%) anticipate using generative AI to enhance their day-to-day tasks. The firm believes that enterprise AI should be flexible, multifaceted, and centered around human needs. Moreover, they treat clients' data with utmost confidentiality and commit not to exploit it for profit. According to a report by Venture Beat, interview as shared by Glenn Finch, the global managing partner at IBM Consulting, the company doesn't build foundational models from multi-client data, which sets them apart from many IT service firms.

Furthermore, IBM asserts that their foundational models have achieved remarkable outcomes, enabling some clients to see a notable 70% acceleration in their financial returns compared to traditional AI methodologies.

The technological suite developed by the CoE includes resources designed to boost employee productivity and fuel innovation among clients. To achieve this, the CoE will utilize IBM’s unique AI 'advisor' toolkit, which will be seamlessly integrated into both internal mechanisms and client-facing initiatives.

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