Opinion Technology

The Business Landscape is Evolving: Extended Reality (XR) Revolutionizes Training and Operations

In Brief

With the advancements in XR, workforce training is experiencing remarkable improvements, leading to a more skilled workforce and better business performance.

The Business Landscape is Evolving: XR's Impact on Training and Operations

As technology continues to develop at a breakneck pace, Extended Reality (XR)—which includes Virtual Reality (VR), Augmented Reality (AR), and Mixed Reality (MR)—is emerging as a transformative catalyst that is changing how companies conduct training and manage operations. Virtual Reality Once a futuristic idea, XR is now a concrete reality that is set to change the training landscape dramatically. Utilizing XR for workforce training goes beyond just equipping employees with new skills; it boasts a wide range of advantages for businesses.

From facilitating teamwork and improving workflows to maximizing resource management, the applications of XR are incredibly varied. businesses In an enlightening dialogue with Metaverse Post, the Chief People Officer of Workforce Learning, which includes Circus Street and Cloud Academy, discussed the substantial effect XR is having on training and its capacity to redefine business methodologies.

These technologies are instigating a significant transformation, offering trainees immersive, realistic learning environments that go far beyond traditional training methods. She posits that virtual environments help overcome geographical barriers and encourage real-time collaboration, while intricate simulations enable companies to proactively pinpoint and resolve potential challenges. Sarah Gilchriest 'XR technologies offer a uniquely immersive and interactive learning experience that, under the right circumstances, significantly surpasses traditional approaches. This innovation has the potential to open up a new realm for employee development,' Gilchriest from Workforce Learning expressed to Metaverse Post. QA 'Trainees can be immersed in simulated environments that mirror real-life situations with astounding realism. This hands-on learning method allows participants to build essential skills, develop self-assurance, and risk-free trial and error within a safe and controlled environment,' she elaborated.

Gilchriest emphasized how XR technologies How XR is Transforming Industrial Operations

Gilchriest highlighted that in the realm of healthcare, XR is revolutionizing training and enhancing patient care. VR simulations create risk-free spaces for practitioners to refine their skills through complex procedures.

'VR simulations offer aspiring medical professionals and seasoned doctors the chance to engage with real-world scenarios in a hazard-free setting, earning vital experience for intricate procedures. For example, surgeons can delve into virtual surgery environments to replicate delicate operations and gather invaluable insights before attending to actual patients,' explained Gilchriest from Workforce Learning.

Additionally, architects and engineers are leveraging XR technology to visualize their designs and make project workflows more efficient. XR is also proving its worth in the educational sector by bringing textbooks and lessons alive with AR enhancements and interactive 3D representations.

'In the architecture, engineering, and construction (AEC) sectors, XR is unveiling exciting possibilities. Integrating digitization along with Building Information Modeling (BIM) into the design and construction process has opened doors for optimizing building performance,' Gilchriest noted. 'Designers and facility managers now have unprecedented insights into how the layout of their buildings affects various factors, including maintenance, lighting placement, and energy use.' medical professionals In a similar vein, she mentioned that the entertainment industry is also turning to XR, crafting engaging and interactive experiences ranging from immersive VR gaming worlds to adding MR overlays at live events. In retail, AR is transforming customer experiences by seamlessly connecting online shopping and in-store interactions.

'With VR technology, consumers can explore their favorite stores via interactive environments online and try on new outfits without leaving their homes. Similarly, there's potential for customers to visualize household items, such as new sofas, in 3D at scale within their own living spaces,' she added.

Looking Ahead at Immersive Training classroom XR technologies are packed with potential to revolutionize training across many sectors. Platforms like Workrooms and Microsoft Mesh, integrated with Teams Avatars, are leading the charge in providing immersive and interactive training methods.

Microsoft Mesh allows for shared holographic experiences, even among individuals in different locations. When combined with Microsoft Teams, it opens avenues for virtual meetings and collaborative document work. The ability to personalize avatars represents a significant leap forward, making interactions more genuine and engaging compared to traditional video calls. Tools like the Microsoft Teams Avatar builder empower users to craft expressive avatars, further enhancing the collaborative experience.

'Avatars serve as the representation in virtual meetings, breaking through the limitations of old-school video conferencing by facilitating more natural interactions. Microsoft Teams Avatar builder enables users to customize multiple avatars complete with expressive responses, enriching the overall meeting experience,' added Chris from Workforce Learning during the conversation with Metaverse Post. shopping The Expansive Landscape of XR Technologies: Opportunities and Cautionary Notes

Although XR technologies promise significant gains for training, Gilchriest pointed out potential risks, such as health and safety issues, privacy protocols, cost barriers, technical challenges, and resistance to adoption.

'XR is still gaining traction, and there might be hesitation from users who remain unfamiliar with it, so any organization looking to incorporate this innovation should map out an internal communication strategy to effectively communicate its advantages. The objective is to make the workforce comfortable with XR, guide them on safe utilization, and demonstrate the benefits of such training approaches,' she stressed.

The financial outlay and complexity involved in developing and implementing XR solutions can be daunting for large enterprises. Gilchriest stated that businesses contemplating this path should carefully scrutinize their return on investment. Currently, the most economically viable applications seem to lie in ongoing training initiatives, such as onboarding processes and essential skills that a wide array of employees require. Meta Horizon 'Specialized virtual training scenarios might not be worth developing in-house, but it's likely that training vendors will increasingly create such experiential learning opportunities,' she shared.

'XR can gather and convey sensitive information, which could lead to privacy and security concerns if not managed correctly. These factors need thorough evaluation, and employees must be briefed about any related practices,' Gilchriest clarified in her discussion with Metaverse Post. headset enhances accessibility.

Digital Avatars The future of training through XR holds the potential for transformative advancements. By overcoming existing challenges, organizations can enhance the quality, accessibility, and effectiveness of training, ultimately leading to a more skilled workforce and improved business performance.

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Victor serves as the Managing Technical Editor/Writer at Metaverse Post, focusing on artificial intelligence, cryptocurrency, data analytics, the metaverse, and cybersecurity across the corporate sector. With over five years of experience in media and AI, he has contributed to notable publications like VentureBeat, DatatechVibe, and Analytics India Magazine. As a Media Mentor at esteemed institutions like Oxford and USC, and holding a Master's degree in data science and analytics, Victor maintains a commitment to keeping pace with emerging trends.

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The Effect of Extended Reality (XR) on Business Practices: A Transformative Approach to Training and Operations

Know More

In the rapidly changing world of technology, Extended Reality (XR)—which includes Virtual Reality (VR), Augmented Reality (AR), and Mixed Reality (MR)—is becoming a crucial player, ready to redefine how organizations conduct training and operations.

What was once a dreamlike idea, XR is now establishing itself as a practical tool, set to revolutionize the methods businesses use for training and operational execution. Implementing XR in training goes beyond just employee enhancement, presenting an array of advantages for companies.

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Published: December 08, 2023, at 10:06 am Updated: December 15, 2023, at 3:01 am